Room & Board and Crate & Barrel are both furniture retailers that offer modern furnishings, but there are some key differences between the two. Room & Board puts an emphasis on artisan craftsmanship and designs their furniture to last. They balance modern lines with timeless details, creating pieces that go beyond current trends. They also prioritize American manufacturing, with over 90% of their furniture and decor being made in the USA. This supports local communities and businesses across the country. Room & Board also focuses on sustainability, with quality construction and timeless design that is kinder to the planet. Exceptional service is a priority for them, as they strive to make sure customers feel welcome and satisfied throughout their buying journey. Additionally, they support local nonprofit organizations in the communities where they operate. On the other hand, Crate & Barrel positions itself as an international destination for contemporary and modern furniture. They offer high-quality products with exclusive designs and a timeless style. Their focus is on providing seamless shopping solutions through digital design tools both in-store and online. They engage with customers through social media, mobile shopping, design services, gift registry, and more. In terms of certifications, Room & Board holds several product certifications including FSC Certified, Sustainable Forestry Initiative (SFI), Programme for the Endorsement of Forest Certification (PEFC), Appalachian Hardwood Manufacturers Inc., and National Hardwood Lumber Association (NHLA). On the other hand, Crate & Barrel is certified with FSC Certified (Forest Stewardship Council), OEKO-TEX® Standard 100 (for textiles), Greenguard Gold Certified (for low chemical emissions), and GOTS Certified (Global Organic Textile Standard). When it comes to labor practices, Room & Board participates in equitable labor programs while Crate & Barrel has certifications such as the Fifteen Percent Pledge (a commitment to supporting Black-owned businesses) and amfori BSCI - Code of Conduct (an initiative for social compliance in supply chains). One additional difference is that Room & Board claims to offer organic cotton products and products that are assembled in the USA. In contrast, Crate & Barrel does not make any self-claimed benefits in these areas. Overall, while both Room & Board and Crate & Barrel offer modern furnishings, Room & Board focuses on artisan craftsmanship, sustainability, exceptional service, and supporting local communities. On the other hand, Crate & Barrel emphasizes international reach, high-quality design, digital shopping solutions, and engagement with customers through various channels.