Arhaus is a furniture and décor retailer that has been in business since 1986. They partner with artisans around the world to create unique, handcrafted pieces made from sustainably sourced, reclaimed, and recycled materials. Arhaus has a strong commitment to the environment and encourages diversity in their workforce. They also give back to their communities by supporting organizations like Habitat for Humanity, American Forests, Global Dental Relief, and the Small World. They have also pledged to plant one million trees with American Forests and are committed to verifying fair labor practices in their supply chain.
Image source:
Arhaus
Curated by:
Christi Farrell, RA
Updated:
May 4, 2024
Headquarters
Boston Heights, Ohio
Year Founded
1986
Parent Company
None
Welcome Discount
None
Price Range
$$-$$$
Free Shipping
No
Return Policy
30-day
Aesthetic
Traditional, Transitional
Design Services
Free
Designer Collaborations
Yes
Quality Level
Mid-High
Reviews on Website
No
Furniture Product Warranty
5-year
Arhaus is a renowned retailer specializing in high-quality furniture and furnishings. With both online and showroom retail channels, Arhaus' distribution strategy offers customers a wide range of options to purchase their desired items. Additionally, the company has a trade program that allows customers to earn commission based on their total purchase amount: 7% for purchases between $1.00–$49,999 and 10% for purchases over $50,000. By offering both retail and trade purchasing options, Arhaus is able to maximize its reach and meet the needs of its customers across various platforms.
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Store Types
Online, Showroom
Product Types
Furniture, Furnishings
Trade Program
Yes
Trade Discount
Earn 7% commission from $1.00–$49,999 Earn 10% commission from $50,000+
Arhaus provides customers with a wide range of products, from furniture to accessories. All items come with a product warranty and customers have the option to order made-to-order items. As a bonus, free swatches are available for customers to preview before they make a purchase. The retailer also has an in-house design team and offers in-house design services, but does not offer designer collaborations. With the added convenience of white glove delivery service, Arhaus makes it easy for customers to get the perfect piece for their home.
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White Glove Delivery
White Glove Delivery
Registry Available
No
Made-to-Order Items
Yes
Free Swatches
Yes
Image source:
Arhaus
Arhaus is committed to sustainability and protecting the Earth, which is why they have a strict policy against using wood harvested from rainforests and are part of the Sustainable Forestry Initiative. They also use recycled and repurposed materials, ethically salvaged woods, and are partnering with American Forests to plant one million trees. Their upholstery collections feature frames made in the USA, while their artisans give new life to materials that would otherwise be discarded. They also source vintage treasures from around the world and have a code of conduct ensuring human rights and international labor standards are met.
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Arhaus is dedicated to sustainability and has partnered with the Sustainable Forestry Initiative to certify their hardwood products. They also use recycled and repurposed materials, salvaged and reclaimed wood, and are planting 250,000 trees in partnership with the American Forests organization with a goal of one million. Furthermore, they give new life to vintage treasures found throughout the world. Their strict code of conduct supports the California Transparency in Supply Chain Act and requires suppliers to certify that they will comply with their Supplier Standards of Business Practice which prohibits any form of human trafficking or slavery. They train employees on identifying labor practices risks in their supply chain and take corrective action if needed.
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Ecolabel
SCS Indoor Advantage Gold
Martindale Test
Arhaus is committed to ethical labor practices, upholding a strict code of conduct and supporting the California Transparency in Supply Chain Act. The retailer verifies supplier compliance, requires annual certification of no forced labor or human trafficking, conducts periodic inspections of factories and audits terms of agreement. Internal accountability is also enforced with employees subject to disciplinary action or termination for any violations. Employees are trained on identifying and responding to labor concerns in the supply chain. Corrective action can be taken if standards are not met.
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Arhaus is a retail chain specializing in selling premium furniture and home decor. The company is known for its commitment to high-quality craftsmanship, sustainable practices, and offering unique, artisan-crafted pieces that cater to a variety of interior design aesthetics.
Arhaus furniture is made by artisans around the globe, including the United States, Italy, Indonesia, and Vietnam. The brand emphasizes sustainable sourcing and often uses reclaimed materials to create their furniture pieces.
Arhaus is a privately held company with John Reed being one of its founders. Over the years, the company has seen leadership from various executives, but the foundational family-oriented ethos remains integral to the brand.
Arhaus was founded in the year 1986, starting with a single store in downtown Cleveland, Ohio. Since then, it has expanded to include numerous locations across the United States.
Arhaus furniture is considered expensive due to its use of high-quality materials, its commitment to craftsmanship, the inclusion of handcrafted artisan pieces, and sustainable practices in sourcing and manufacturing. Additionally, the brand's attention to design detail and durability contribute to the higher price point.
Arhaus offers a range of styles that blend classic inspiration with modern trends. From traditional to contemporary, transitional, and global-inspired designs, Arhaus caters to various tastes and preferences, ensuring there's something for every type of interior design theme.
Arhaus does not have a general return policy as they sell made-to-order furniture, which is non-returnable and non-refundable. Exceptions may exist for specific situations or products, and customers are advised to contact Arhaus customer service for guidance on any potential return concerns.
Yes, Arhaus has physical locations across the United States. The brand boasts a number of showrooms and retail spaces where customers can experience the comfort, quality, and design of their furnishings and decor in person. The locations can be searched by state or ZIP code through the Store Locator feature on the Arhaus website.
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Contributor
Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.
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