Joss and Main

Joss and Main, a Boston-based retailer founded in 2011, specializes in curating trendy, high-quality home furnishings at competitive prices with the convenience of free 2-day delivery. Recognized for its commitment to sustainability, the company adheres strictly to a Sustainable Wood Sourcing Policy, prioritizing Forest Stewardship Council (FSC) certified wood and avoiding materials from high-risk sources. This policy underscores Joss and Main's dedication to forest conservation and sets a standard in responsible sourcing within the industry. Creativity in home decor is easily accessible through their diverse and inspired product selections.

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Joss and Main

Overview

Headquarters

Boston, Massachusetts

Year Founded

2011

Parent Company

Wayfair, Inc.

Related Brands

William Sonoma Home, Pottery Barn, Pottery Barn Kids, PBteen, Rejuvenation

Price

Welcome Discount

Price Range

$$-$$$

Free Shipping

On Orders Over $35

Return Policy

30-day

Design

Aesthetic

Modern

Design Services

Free

Designer Collaborations

Yes

Quality

Quality Level

Mid-High

Reviews on Website

No

Furniture Product Warranty

5-year

Distribution

Joss and Main operates exclusively as an online retailer, specializing in furniture. The company leverages its digital platform to reach a broad customer base, providing a seamless shopping experience from browsing to purchase. Additionally, Joss and Main offers a trade program which includes a 10% discount, though further details on this discount are not specified. This strategy effectively caters to both general consumers and industry professionals such as designers and decorators, enhancing the accessibility of their diverse furniture offerings and facilitating professional engagement through incentivized pricing.

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Store Types

Online

Product Types

Furniture

Trade Program

Yes

Trade Discount

10%

Services

Joss and Main offers a refined shopping experience with White Glove Delivery for all purchases, ensuring products arrive in impeccable condition. While the product warranty details remain unspecified, the retailer excels in personalized service; made-to-order items are available, catering to unique customer preferences. Additionally, free swatches help in making informed choices about textures and colors. The company boasts an in-house design team that provides complimentary design services, enhancing customer satisfaction without the need for external collaborations. However, it does not offer a registry service, focusing instead on individual purchase excellence.

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White Glove Delivery

White Glove Delivery

Registry Available

No

Made-to-Order Items

Yes

Free Swatches

Yes

Joss and Main

Image source:

Joss and Main

Sustainability Mission

Joss & Main prioritizes responsible forest resource use, particularly in sourcing wood for furniture. The company adheres to a Sustainable Wood Sourcing Policy, favoring Forest Stewardship Council (FSC) certified wood. In situations where FSC certified wood isn't available, Joss & Main avoids using wood that is illegally harvested, violates civil rights, comes from High Conservation Value Forests, or is sourced from areas converting from forests to other uses. This commitment positions Joss & Main as a leader in forest conservation efforts within the industry.

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Sustainable Product Certifications and Programs

Joss & Main prioritizes FSC certification for its wood sourcing policy, avoiding illegally harvested wood, violations of civil rights, High Conservation Value Forests, and forest conversion. This commitment sets a standard for responsible forest resource use.

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Sustainable and Equitable Labor Programs

Joss & Main prioritizes sourcing wood responsibly, opting for FSC certification when possible to avoid illegally harvested wood or wood from forests with high conservation value. However, the company currently does not have equitable labor programs in place.

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Frequently Asked Questions

What is Joss and Main?
Joss and Main is an online retail outlet that specializes in home goods, including furniture, decor, lighting, and more. They offer a wide range of styles, catering to various tastes and design aesthetics, with a focus on providing customers with stylish home furnishing options.

Where is Joss and Main furniture made?
Joss and Main furniture is sourced from numerous manufacturers and artisans from around the globe. This allows them to offer a diverse selection of products with different styles and materials.

Who owns Joss and Main?
Joss and Main is owned by Wayfair LLC, a large American e-commerce company that sells furniture and home-goods. Wayfair operates multiple brands under its umbrella, including Joss and Main.

When was Joss and Main founded?
Joss and Main was founded in 2011 and has since become a well-known name in the online home goods and furniture market.

Why is Joss and Main so expensive?
Joss and Main may be perceived as expensive due to the quality, design, and exclusivity of some of their products. They offer a range of price points, but focus on curating collections that bring value through craftsmanship and design.

What style is Joss and Main?
Joss and Main offers a variety of styles to cater to different tastes, from modern and contemporary to traditional and rustic. They also feature trendy and chic collections, aiming to provide customers with the latest in home fashion.

What is Joss and Main's Return Policy?
Joss and Main's return policy allows customers to return items within 30 days of delivery. The items should be in their original condition and packaging to qualify for a refund. Customers can initiate the return process through their online account or by contacting customer service.

Does Joss and Main have physical locations?
No, Joss and Main does not have physical retail locations. They operate exclusively online, which allows them to offer a wide range of products without the constraints of floor space and geographical location.

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Self-Claimed Sustainability

Hem great design can enrich lives. That’s what we believe at Hem. As an independent design brand and platform for progressive thinking, we aim to inspire the creative community through collaboration, innovation and experimentation.We collaborate with vanguard designers and renowned European manufacturers to deliver

Handcrafted

Artisan Handmade

Local

Assembled in the USA

Assembled in the USA

Low-VOC

Nontoxic

Reclaimed

Recycled

Upcycled

Salvaged Wood

Water-Based Finishes

Water Efficient

Recycled Water

Organic Cotton

Responsibly Sourced Materials

Eco Delivery

Contributor

Christi Farrell

Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.

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