Design Within Reach, founded in 1998 by Rob Forbes, is a retailer that specializes in offering exceptionally crafted and beautifully designed furnishings. With a commitment to sustainability, the company conducts its operations in an environmentally responsible manner and supports responsible forest management practices. Design Within Reach is dedicated to providing access to authentic modern design, bringing iconic pieces from renowned brands like Herman Miller directly to retail customers across the country. Headquartered in Stamford, Connecticut, the retailer aims to create enduring benefits for clients, employees, and communities while promoting a space that inspires and solves problems through its free design services.
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Design Within Reach
Curated by:
Christi Farrell, RA
Updated:
February 3, 2024
Headquarters
Stamford, Connecticut
Year Founded
1998
Parent Company
MillerKnoll, Inc
Welcome Discount
None
Price Range
$$-$$$
Free Shipping
On Select Items for Orders $250+
Return Policy
30-day
Aesthetic
Modern
Design Services
Free
Designer Collaborations
Yes
Quality Level
Mid-High
Reviews on Website
No
Furniture Product Warranty
5-year
Design Within Reach is a retailer specializing in furniture and furnishings. They offer their products through both online channels and physical showrooms. Design Within Reach also has a Trade Program, which provides a 20% discount to trade professionals. With a focus on quality and contemporary design, the retailer aims to make modern furniture accessible to customers.
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Store Types
Online, Showroom
Product Types
Furniture, Furnishings
Trade Program
Yes
Trade Discount
20%
Design Within Reach is a company that offers White Glove Delivery and product warranty. While they don't have an in-house design team or designer collaborations, they do provide free swatches and in-house design services. Made to order items are not available, but customers can take advantage of their free design services. With a focus on delivering high-quality products and personalized design assistance, Design Within Reach ensures that customers receive top-notch service and access to a wide range of design options.
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White Glove Delivery
White Glove Delivery
Registry Available
No
Made-to-Order Items
No
Free Swatches
Yes
Image source:
Design Within Reach
Design Within Reach is committed to environmental sustainability, aiming to minimize their impact on the environment through responsible operations and sustainable products. They prioritize conserving energy, proper waste disposal, reducing pollutants, and promoting sustainability. The company supports responsible forest management practices and ensures responsible wood sourcing. Additionally, they adhere to the Conflict Minerals Rules by refraining from purchasing minerals that may finance armed groups in Central Africa. Design Within Reach requires its suppliers to establish due diligence programs and certify that their products are "DRC conflict free" in accordance with the rules.
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Design Within Reach is committed to environmental sustainability, ensuring their operations and products have a positive impact. They support responsible forest management practices and only source wood from sustainable suppliers. Additionally, they adhere to the Conflict Minerals Rules, refraining from purchasing minerals that may finance conflict in Central Africa. They require their suppliers to establish due diligence programs to ensure products are "DRC conflict free." Overall, Design Within Reach prioritizes sustainability in their product certifications.
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Ecolabel
SCS Indoor Advantage Gold
Martindale Test
Design Within Reach is committed to sustainable and equitable labor programs. They require their suppliers to establish due diligence programs that ensure a supply chain resulting in products that are "DRC conflict free." Suppliers must provide assurance that all products supplied are in accordance with the Conflict Minerals Rules. This commitment extends to conserving, protecting, and restoring natural resources, as well as supporting responsible forest management practices. Design Within Reach aims to conduct business in a manner that acknowledges and takes responsibility for their impact on the environment while creating enduring benefits for their clients, employees, and communities.
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Design Within Reach (DWR) sources its furniture from around the globe, with many items produced by skilled artisans and craftspeople in Italy, the United States, and other countries known for high-quality furniture manufacturing. DWR partners with various designers and brands to offer a wide selection of authentic modern furniture to its discerning customer base.
Design Within Reach is owned by Herman Miller, Inc., a renowned furniture company recognized for its innovative designs. Herman Miller acquired DWR in 2014, allowing both companies to benefit from shared visions of design excellence and quality craftsmanship.
Caring for your DWR furniture depends on the material and finish of each piece. General tips include:
For detailed care instructions tailored to the material of your DWR furniture, it is recommended to consult the product care section on the DWR website or contact their customer service for guidance.
Yes, Design Within Reach offers warranties on their furniture, which differ based on the product category. The warranty typically covers manufacturing defects for a period starting from the date of purchase. To find out the warranty specifics for your DWR furniture, review the product details on the DWR website or contact their customer support team for warranty information.
To contact DWR customer support, you can:
Design Within Reach is committed to providing exceptional customer service and aims to respond to customer inquiries and concerns promptly.
Absolutely, Design Within Reach welcomes customers to visit their showrooms. DWR showrooms are located in several cities across the United States and provide an opportunity to see and feel their furniture offerings in person. To locate the nearest showroom, check hours of operation, or inquire about the COVID-19 safety measures in place, please visit the 'Stores' section of the Design Within Reach website.
By visiting a showroom, clients can get a personal feel for the quality and comfort of DWR's furniture and receive expert advice from their knowledgeable staff.
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Contributor
Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.
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