Design Within Reach

Design Within Reach, founded in 1998 by Rob Forbes, is a retailer that specializes in offering exceptionally crafted and beautifully designed furnishings. With a commitment to sustainability, the company conducts its operations in an environmentally responsible manner and supports responsible forest management practices. Design Within Reach is dedicated to providing access to authentic modern design, bringing iconic pieces from renowned brands like Herman Miller directly to retail customers across the country. Headquartered in Stamford, Connecticut, the retailer aims to create enduring benefits for clients, employees, and communities while promoting a space that inspires and solves problems through its free design services.

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Design Within Reach

Overview

Headquarters

Stamford, Connecticut

Year Founded

1998

Parent Company

MillerKnoll, Inc

Related Brands

William Sonoma Home, Pottery Barn, Pottery Barn Kids, PBteen, Rejuvenation

Price

Welcome Discount

None

Price Range

$$-$$$

Free Shipping

On Select Items for Orders $250+

Return Policy

30-day

Design

Aesthetic

Modern

Design Services

Free

Designer Collaborations

Yes

Quality

Quality Level

Mid-High

Reviews on Website

No

Furniture Product Warranty

5-year

Distribution

Design Within Reach is a retailer specializing in furniture and furnishings. They offer their products through both online channels and physical showrooms. Design Within Reach also has a Trade Program, which provides a 20% discount to trade professionals. With a focus on quality and contemporary design, the retailer aims to make modern furniture accessible to customers.

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Store Types

Online, Showroom

Product Types

Furniture, Furnishings

Trade Program

Yes

Trade Discount

20%

Services

Design Within Reach is a company that offers White Glove Delivery and product warranty. While they don't have an in-house design team or designer collaborations, they do provide free swatches and in-house design services. Made to order items are not available, but customers can take advantage of their free design services. With a focus on delivering high-quality products and personalized design assistance, Design Within Reach ensures that customers receive top-notch service and access to a wide range of design options.

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White Glove Delivery

White Glove Delivery

Registry Available

No

Made-to-Order Items

No

Free Swatches

Yes

Design Within Reach

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Design Within Reach

Sustainability Mission

Design Within Reach is committed to environmental sustainability, aiming to minimize their impact on the environment through responsible operations and sustainable products. They prioritize conserving energy, proper waste disposal, reducing pollutants, and promoting sustainability. The company supports responsible forest management practices and ensures responsible wood sourcing. Additionally, they adhere to the Conflict Minerals Rules by refraining from purchasing minerals that may finance armed groups in Central Africa. Design Within Reach requires its suppliers to establish due diligence programs and certify that their products are "DRC conflict free" in accordance with the rules.

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Sustainable Product Certifications and Programs

Design Within Reach is committed to environmental sustainability, ensuring their operations and products have a positive impact. They support responsible forest management practices and only source wood from sustainable suppliers. Additionally, they adhere to the Conflict Minerals Rules, refraining from purchasing minerals that may finance conflict in Central Africa. They require their suppliers to establish due diligence programs to ensure products are "DRC conflict free." Overall, Design Within Reach prioritizes sustainability in their product certifications.

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Sustainable and Equitable Labor Programs

Design Within Reach is committed to sustainable and equitable labor programs. They require their suppliers to establish due diligence programs that ensure a supply chain resulting in products that are "DRC conflict free." Suppliers must provide assurance that all products supplied are in accordance with the Conflict Minerals Rules. This commitment extends to conserving, protecting, and restoring natural resources, as well as supporting responsible forest management practices. Design Within Reach aims to conduct business in a manner that acknowledges and takes responsibility for their impact on the environment while creating enduring benefits for their clients, employees, and communities.

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Frequently Asked Questions

Where is Design Within Reach furniture made?

Design Within Reach (DWR) sources its furniture from around the globe, with many items produced by skilled artisans and craftspeople in Italy, the United States, and other countries known for high-quality furniture manufacturing. DWR partners with various designers and brands to offer a wide selection of authentic modern furniture to its discerning customer base.

Who owns Design Within Reach?

Design Within Reach is owned by Herman Miller, Inc., a renowned furniture company recognized for its innovative designs. Herman Miller acquired DWR in 2014, allowing both companies to benefit from shared visions of design excellence and quality craftsmanship.

How do I care for my Design Within Reach furniture?

Caring for your DWR furniture depends on the material and finish of each piece. General tips include:

  • Wipe regularly: Use a soft, dry cloth to remove dust and debris from surfaces.
  • Use coasters and placemats: Protect surfaces from heat, liquids, and marks.
  • Treat spills swiftly: Gently blot spills immediately with a clean, damp cloth.
  • Follow manufacturer guidelines: Always check the specific care instructions provided by DWR for each furniture piece.

For detailed care instructions tailored to the material of your DWR furniture, it is recommended to consult the product care section on the DWR website or contact their customer service for guidance.

Does Design Within Reach offer a warranty on their furniture?

Yes, Design Within Reach offers warranties on their furniture, which differ based on the product category. The warranty typically covers manufacturing defects for a period starting from the date of purchase. To find out the warranty specifics for your DWR furniture, review the product details on the DWR website or contact their customer support team for warranty information.

How do I contact Design Within Reach customer support?

To contact DWR customer support, you can:

  • Phone: Call their customer support number, which is listed on the DWR website.
  • Email: Send an email to the customer service email address provided on their site.
  • Chat: Use the live chat feature on the DWR website for immediate assistance during business hours.

Design Within Reach is committed to providing exceptional customer service and aims to respond to customer inquiries and concerns promptly.

Can I visit a Design Within Reach showroom?

Absolutely, Design Within Reach welcomes customers to visit their showrooms. DWR showrooms are located in several cities across the United States and provide an opportunity to see and feel their furniture offerings in person. To locate the nearest showroom, check hours of operation, or inquire about the COVID-19 safety measures in place, please visit the 'Stores' section of the Design Within Reach website.

By visiting a showroom, clients can get a personal feel for the quality and comfort of DWR's furniture and receive expert advice from their knowledgeable staff.

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Self-Claimed Sustainability

Hem great design can enrich lives. That’s what we believe at Hem. As an independent design brand and platform for progressive thinking, we aim to inspire the creative community through collaboration, innovation and experimentation.We collaborate with vanguard designers and renowned European manufacturers to deliver

Handcrafted

Artisan Handmade

Local

Assembled in the USA

Assembled in the USA

Low-VOC

Nontoxic

Reclaimed

Recycled

Upcycled

Salvaged Wood

Water-Based Finishes

Water Efficient

Recycled Water

Organic Cotton

Responsibly Sourced Materials

Eco Delivery

Contributor

Christi Farrell

Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.

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