Batten Home, a Jacksonville-based retailer founded in 2018, is driven by Jeanne and Shaan Batten's passion for honest, authentic, timeless design. With a focus on curating a collection of products that reflect their values and Scandinavian-inspired aesthetic known as new Nordic design, Batten Home offers items that are 100% authentic, sustainable, and crafted with care from design to manufacturing. Their belief in a "pass-down" culture emphasizes the longevity and meaningfulness of their offerings. With an approachable and humanized e-commerce experience, Batten Home strives to serve customers and foster lasting relationships.
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Batten Home
Curated by:
Christi Farrell, RA
Updated:
February 3, 2024
Headquarters
Jacksonville, Florida
Year Founded
2018
Parent Company
None
Welcome Discount
10% Off Full Price Items
Price Range
$$-$$$
Free Shipping
On Orders Over $100
Return Policy
30-day
Aesthetic
New Nordic
Design Services
Not Available
Designer Collaborations
Yes
Quality Level
Mid-High
Reviews on Website
No
Furniture Product Warranty
5-year
Batten Home is an online retailer specializing in furniture and furnishings. They offer a wide range of products for customers looking to enhance their home decor. While Batten Home does not have a trade program, they provide convenient access to high-quality pieces through their online platform. Customers can browse and purchase items from the comfort of their own homes. Although Batten Home does not offer trade discounts, they strive to provide affordable options without compromising on quality or style. With a focus on convenience and accessibility, Batten Home is a go-to destination for those seeking stylish home furnishings online.
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Store Types
Online
Product Types
Furniture, Furnishings
Trade Program
No
Trade Discount
None
Batten Home focuses on providing a straightforward shopping experience without any frills or additional services. They do not offer white glove delivery, product warranties are not specified, and there is no option for a registry. Made to order items are not available, and customers cannot request free swatches. Additionally, Batten Home does not have an in-house design team or offer any designer collaborations. In-house design services are also not available. Overall, their service strategy centers around simplicity and a no-nonsense approach to home decor retail.
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White Glove Delivery
No
Registry Available
No
Made-to-Order Items
No
Free Swatches
No
Image source:
Batten Home
Batten Home is a design company that curates a collection of authentic and sustainable products. They prioritize items that are honest in every aspect of production, from design to manufacturing. Embracing a "pass-down" culture, Batten Home believes in the longevity of their products, valuing items that last forever and hold memories within. Their offerings age beautifully and have become integral parts of many people's lives, homes, and stories. Batten Home's commitment to sustainability is evident in their dedication to offering 100% authentic and sustainable products that align with their values of conscious consumption.
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Batten Home's sustainable product certifications include FSC Certified and OEKO-TEX® Standard 100, ensuring that their curated collection of products are 100% authentic, sustainable, and honest in every aspect of production, from design to manufacturing. With a commitment to a "pass-down" culture, Batten Home believes in lasting items that hold memories within where they live and who they live with. Their offerings age beautifully and are a part of the customer's lives, homes, and stories.
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Ecolabel
SCS Indoor Advantage Gold
Martindale Test
Batten Home prioritizes equitable labor through sustainable practices. Their curated collection consists of 100% authentic and sustainable products, reflecting their commitment to responsible consumption. They advocate for a "pass-down" culture, promoting the longevity of items and the memories they hold. Batten Home values quality over quantity, encouraging customers to invest in special pieces that will last a lifetime. With years of personal experience living with these products, they ensure that their offerings age beautifully and become an integral part of customers' homes and stories.
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Batten Home furniture collaborates with skilled artisans and craftspeople across the globe. Much of their furniture selection is sourced from renowned manufacturers in countries renowned for their specialty in furniture craftsmanship like Denmark, Japan, and also from some artisan workshops in the United States. Batten Home’s commitment to quality ensures that their furniture is made in facilities that practice responsible and sustainable production methods.
Batten Home is an independently owned business founded by entrepreneurs with a passion for curated, minimalistic design and home decor inspired by Scandinavian and Japanese aesthetics. The company emphasizes the spotlight on simplicity and functionality, mirroring the values of the founders in the selection of products that emphasize craftsmanship and timeless design.
Batten Home offers a diverse range of home goods including furniture, decor, and lifestyle products. Their catalog features items such as:
Their collection focuses on minimalist design that aims to bring tranquility and functionality into your home.
Sustainability is a key factor in Batten Home’s product curation process. Batten Home endeavors to select products made with environmentally friendly materials and through sustainable practices. Their furniture often utilizes natural materials, and they support manufacturers who engage in ethical production cycles with a smaller carbon footprint.
To maintain the quality and appearance of your Batten Home furniture, it is recommended to:
Proper care will ensure the longevity of your furniture and help to keep it looking new.
Batten Home aims for customer satisfaction with every purchase. They usually offer a return policy that allows customers to return products within a certain period after delivery if not completely satisfied. The items must be returned in their original condition and packaging. It is advisable to review Batten Home’s specific return policy details on their website or contact their customer service for any queries related to returns and exchanges.
If you need to get in touch with Batten Home for support, information, or any other customer service inquiry, you can use the following methods:
Batten Home's customer service is dedicated to providing helpful and timely responses to their customers.
Batten Home primarily operates online, and information regarding the physical showrooms or pop-up stores can be found directly on their website. Customers interested in experiencing Batten Home's furniture first-hand should check for any temporary events, pop-up locations, or partnered showrooms where their collection might be on display.
Remember to verify visiting hours and any potential appointment requirements before planning your visit to a showroom or event featuring Batten Home products.
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Contributor
Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.
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