The Citizenry is a Dallas-based retailer founded in 2014 that specializes in ethically crafted and sustainably sourced home goods. With a focus on celebrating the people behind their products, they travel the world to partner with master artisans, blending modern style with time-tested techniques. By eliminating middlemen and selling directly to customers online, The Citizenry offers handmade goods at more reasonable prices than traditional luxury boutiques. They prioritize fair trade standards, paying artisans fairly for their skills, and are committed to sustainability with organic materials, non-toxic certifications, responsible forestry methods, and ethical sourcing of wool and leather.
Image source:
The Citizenry
Curated by:
Christi Farrell, RA
Updated:
May 4, 2024
Headquarters
Dallas, Texas
Year Founded
2014
Parent Company
None
Welcome Discount
None
Price Range
$$-$$$
Free Shipping
On Select Items
Return Policy
30-day
Aesthetic
Global Modern
Design Services
Not Available
Designer Collaborations
Yes
Quality Level
Mid-High
Reviews on Website
No
Furniture Product Warranty
5-year
The Citizenry is a retailer that operates through both online and showroom channels, offering a range of furniture and furnishings. They have a trade program in place, which includes a 10% trade discount. With their focus on quality craftsmanship and sustainable materials, The Citizenry strives to provide customers with unique and responsibly-made products for their homes. Through their online platform and physical showrooms, they aim to create an immersive shopping experience that allows customers to discover and purchase thoughtfully designed pieces for their living spaces.
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Store Types
Online, Showroom
Product Types
Furniture, Furnishings
Trade Program
Yes
Trade Discount
10%
The Citizenry is a company that offers White Glove Delivery for their products. While they do not specify a product warranty, they do offer made-to-order items and the option to purchase swatches for a fee. However, they do not have an in-house design team or offer designer collaborations. In addition, they do not provide in-house design services or have a registry available for customers. Overall, The Citizenry focuses on delivering high-quality products with personalized options, but does not offer extensive design or collaboration services.
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White Glove Delivery
White Glove Delivery
Registry Available
No
Made-to-Order Items
Yes
Free Swatches
Available for a Fee
Image source:
The Citizenry
The Citizenry is a retailer that prioritizes people and the planet, offering home goods with soul and a story. They celebrate the individuals behind their products, fostering connections across cultures and continents. Their designs combine ethical craftsmanship with elevated design, guaranteeing fair trade processes and paying double the wage requirement. Partnering with master artisans, they create exclusive collections using all-natural materials and age-old craft techniques that have low carbon emissions and zero waste. The Citizenry is committed to sustainability, sourcing organic cotton, ensuring nontoxic bedding, responsibly sourcing wood products, and ethically sourcing wool and leather materials.
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The Citizenry is a home goods retailer that prioritizes sustainability and ethical practices. They have 100% of their products made with fair trade processes audited by the World Fair Trade Organization. They pay double the fair trade wage requirement and partner with master artisans from around the world to create exclusive collections. The products are crafted using all-natural, organic materials and age-old, small batch craft techniques, resulting in low carbon emissions and zero waste. Their cotton bedding and bath towels are certified organic by GOTS, while their bedding and bath essentials are free of harmful chemicals according to OEKO-TEX® standards. Additionally, 100% of their wood products are responsibly sourced, some being certified by FSC or SVLK, and their wool and leather materials are ethically sourced.
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Ecolabel
SCS Indoor Advantage Gold
Martindale Test
The Citizenry is a home retailer that prioritizes sustainable and equitable labor practices. They partner with master artisans from around the world to create exclusive collections, ensuring that every design is crafted with fair trade standards. The company pays 2x the fair trade wage requirement, setting new standards for social responsibility. In fact, they are the first home retailer to have 100% of their products audited and guaranteed by the World Fair Trade Organization. Additionally, The Citizenry sources their materials responsibly, using organic cotton, nontoxic bedding, sustainably sourced wood, and ethically sourced wool and leather.
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The Citizenry is a socially conscious home decor brand that partners with artisans from around the globe to create exclusive, handcrafted pieces. The company focuses on sustainable practices, fair wages, and high-quality materials, offering everything from hand-loomed textiles to furniture.
The Citizenry's furniture is made by local artisans in multiple countries, such as Mexico, India, Vietnam, and Argentina. Each piece is crafted in small batches, ensuring attention to detail and a connection to the heritage and traditions of the region it comes from.
The Citizenry is owned by its co-founders, Carly Nance and Rachel Bentley, who started the company with the aim to build a direct-to-consumer home goods brand that celebrates and preserves artisanal craftsmanship.
The Citizenry was founded in 2014 with a mission to provide a unique platform for artisanal craftsmanship and to share the stories of artisans from around the world.
The Citizenry items are priced higher due to several key factors: the use of high-quality, sustainable materials; the artisanal, handcrafted nature of their products; fair trade practices; and their commitment to ethical production, which includes paying fair wages to the artisans. The investment in a piece from The Citizenry is an investment in quality, exclusivity, and ethical production.
The Citizenry offers a curated blend of modern and traditional design, reflecting the unique cultural heritages of the artisans with whom they partner. Their aesthetic is often described as contemporary with global influences, characterized by minimalistic and timeless pieces designed to fit seamlessly into various interior design styles.
The Citizenry's return policy states that they do not accept returns since they are committed to the high quality and uniqueness of their products. However, if there's an issue with your order, customers are encouraged to contact their customer service team to resolve any problems or concerns.
No, The Citizenry operates primarily as an online storefront. This model allows them to connect directly with consumers without the overhead of traditional brick-and-mortar stores, maintaining their commitment to providing high-quality items from artisans around the world at a more accessible price point. They do, however, occasionally host pop-up shops and events in various locations.
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Contributor
Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.
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